Creator Agreement

Version 2.0 · Effective October 20, 2026

This Creator Agreement (“Agreement”) is between you and Aethos Solutions LLC, the operator of the Canvas UGC Marketplace (“Canvas UGC Marketplace”, “we”, “us”). It applies to everyone who registers as a creator and is part of, and governed by, the Terms of Service. Capitalised words have the meanings given in the Terms.

How It Fits Together

The Terms of Service cover accounts, payments, intellectual property, disclaimers, liability, indemnity and arbitration. This Agreement adds the rules specific to creators: how work is offered and delivered, what you must and must not publish, exactly how you are paid, how your Posts are measured, and what happens if metrics are inflated or falsified. Where the two conflict on a creator-specific matter, this Agreement controls. The terms of each Offer you accept are recorded at acceptance and are part of your contract with that Brand.

1.Independent Contractor

1.1Status. You are an independent contractor engaged by the Brand of each Agreement you accept. The Brand, not us, is your hiring party and client; we provide the platform through which you are found, hired, reviewed and paid. Nothing in this Agreement creates an employment, agency, partnership, joint-venture or franchise relationship between you and us or between you and any Brand. You are not entitled to wages, benefits, workers’ compensation or unemployment insurance from us or any Brand.

1.2Control. You decide whether to apply to a Campaign or accept an Offer, when and where you work, what equipment and accounts you use, and how you make your videos, within the agreed terms and the standards below. You may work for anyone else, including competitors of any Brand, subject to Section 11.

1.3Taxes and Business Obligations. You are responsible for all income, self-employment and other taxes on your earnings, for any registrations or licenses your work requires, and for your own insurance. Stripe collects tax information from you and issues tax forms where the law requires.

2.Eligibility and Connected Accounts

2.1Age. You certify that you are at least 18 years old. You must not involve anyone under 18 in your content without the lawful consent of their parent or guardian, and never in a way that breaches a Social Platform’s rules.

2.2Your Accounts. Any Social Platform account you connect or post from must be yours, operated by you in compliance with that platform’s terms, including its rules on account authenticity. Where a Campaign asks for a particular kind of account you decide whether you can meet it, and you may decline. We do not require, and you must not engage in, any conduct that breaches a platform’s terms. You alone bear the consequences of any platform action against your accounts. Connecting an account shows that you control it; it does not transfer the account or its credentials to anyone.

2.3Credentials. Never give your platform password, session or two-factor codes to a Brand, to us, or to anyone else. No one at Canvas UGC Marketplace will ever ask for them. You connect accounts only through the platform’s own sign-in.

2.4Where You Can Be Paid. You are paid through Stripe Connect only. If Stripe Connect is not available in your country, we cannot pay you, and the Service tells you so before you accept work.

3.How Work Happens

Profile and applications. Signed-in Brands can see your profile. When you apply to a Campaign you choose which accounts and videos to put forward. Applying gives no right to an Offer.
Offers. A Brand sends you an Offer with exact terms: the work, the schedule, the review time, the Guaranteed Pay, any Performance Pay or View Goal, who owns the Videos, and any reuse terms. You have 7 days to accept or decline. You may propose different terms (the total pay, who owns the Videos and a reuse price); a proposal is not an acceptance, moves no money, and binds no one until the Brand sends an Offer on those terms and you accept it.
Acceptance. When you accept, the Offer becomes an Agreement on exactly those terms, and the money for it is reserved from the Brand’s Campaign Funds in the same step. The terms of an Agreement never change afterwards.
Delivery. You deliver each Video by its agreed day, exactly as your Agreement asks: for videos-only work, an uploaded MP4 or MOV file (up to 4 GB); for posted work, a link to the Post on the connected account you agreed to post from, or one Post on each platform the Agreement names; and the original file as well when the Agreement asks for it. Each Post must be in your own connected account and cannot be delivered for two Videos. Lateness is judged by the platforms’ own publish times.
Drafts and captions. If your Agreement asks for drafts, you upload each Video for the Brand to approve before you post it, and you post only an approved draft. A draft the Brand does not decide on within the review time is approved. If your Agreement lists hashtags, accounts to tag or a disclosure, we check your caption when you submit; you may submit with something missing, and the Brand is shown what is missing.
Files. Uploaded files and drafts are kept for 90 days after each is decided and then deleted. The record of what you delivered is kept.
Review. The Brand has the review time in your Agreement (never less than 48 hours or more than 7 days) to approve the Video, ask for changes (at most 2 times per Video) or reject it with a reason. If the Brand does not decide in time, the Video is approved and paid automatically. After a change request you have 5 days to deliver a replacement.
Disputes. You may dispute a rejection within 5 days. A person at Canvas UGC Marketplace reads both sides and decides; disputes are never decided automatically.
Missed days. If a Video is not delivered by its day, both sides are told and the day stays open so you can still deliver. After 3 days the Brand may close that day, and the money for that Video returns to the Brand.
Finishing. When every Video is approved the Agreement is complete. The Brand records the outcome; if it does not within 14 days, it is recorded as completed. Each side may then review the other once.

3.0Offers to Continue and Retainers. A Brand may offer you the same terms again for a new period. If your Agreement renews each period, the next period is offered to you about a week before this period’s last posting day, funded by the Brand; you accept or decline each period. Either of you may stop renewal at any time, and the current period always finishes as agreed.

3.1Cancellation. An Agreement is cancelled only by both of you. Either you or the Brand may ask to cancel, with a reason. The other has 48 hours to accept, or to decline with a reason; a request that is neither accepted nor declined in that time cancels the Agreement, and a request that is declined leaves it running. Whoever asked may withdraw the request before it is answered. Under new cancellation requests, your request withdraws your unapproved Videos without payment; the Brand’s request rejects unapproved Videos with its reason and the normal dispute window. Declining or withdrawing the cancellation request does not undo those Video decisions. Review and automatic payment for those Videos do not continue during cancellation. Approved Videos stay paid, open disputes and rejection dispute windows are preserved, and Performance Pay for approved Videos is still settled. Unused reservations return to the Brand’s Campaign Funds when cancellation is settled. The Brand must not publish, share, edit, reuse or run ads with any cancelled or rejected, unpaid Video, including copies already downloaded. No license or ownership transfers for that Video. Older cancellation requests keep their recorded settlement rule; a new request is needed to use the new rule.

4.Content Standards

Every video you deliver under an Agreement must:

Be your original work, made by you for that Agreement, and follow the agreed terms and instructions;
Use only music, footage, images, fonts, trademarks and other material you own or are licensed to use for commercial content on that platform (for music, use the platform’s commercial or business music library; a track available to personal accounts is often not licensed for branded content);
Feature no identifiable person other than you without their written consent, and no minor without a parent or guardian’s lawful consent;
Make no claim about the Brand’s product that is not in the brief or that you cannot substantiate, and no health, financial, earnings, safety or comparative claim unless the brief expressly authorises it and the law permits it;
Contain nothing unlawful, defamatory, hateful, harassing, sexually explicit, dangerous or deceptive, and nothing that breaches the platform’s community guidelines or branded-content rules;
Not promote, and not be published on accounts that promote, gambling, tobacco, vaping, weapons, adult services, or other regulated categories unless the brief expressly allows it and the law and platform permit it; and
Be published only on the accounts and platforms agreed for that Agreement.

The Brand may reject, and we may require you to remove, a Video that does not meet these standards.

5.Disclosure and Honesty

5.1Disclose Every Time. Every Post is paid content. You must clearly and conspicuously disclose that in each Post, in the language of the Post, in a way that is visible without clicking “more” or expanding the caption, using the platform’s paid-partnership or branded-content tool where available and a plain caption disclosure such as “#ad” or “Paid partnership with [Brand]”. Vague tags such as “#sp”, “#collab” or “thanks [Brand]” are not enough. This is required by the United States Federal Trade Commission’s Endorsement Guides (16 C.F.R. Part 255) and by equivalent rules elsewhere, including the UK CAP Code.

5.2Honest Opinions. Your endorsement must reflect your honest opinion and actual experience. Do not claim to have used a product you have not used, do not state results you did not get, and do not present a scripted claim as your own experience unless it is.

5.3Consequences. A Post that lacks the required disclosure or makes an unauthorised claim may be rejected and must be corrected or removed. You are responsible for any regulatory action, platform action or claim that results from your failure to disclose or from a claim you added to the brief.

6.How You Are Paid

6.1Guaranteed Pay. The Guaranteed Pay in your Agreement is shared across its Videos in whole cents (any remainder on the last Video) and each Video’s share becomes payable to you when that Video is approved, by the Brand, by a dispute decision, or automatically when the Brand’s review time runs out. Guaranteed Pay never depends on views.

6.2Performance Pay. If your Agreement includes Performance Pay, it is extra pay for each approved Post, set by the Brand and accepted by you: either a fixed bonus when the Post reaches a view target, or an amount for every 1,000 views up to a maximum per Post, counted on the day stated in your Agreement, with figures that may differ by platform. Each Post is judged only on its own platform’s count against that platform’s figures; views are never added across platforms. It is settled from the Readings described in Section 7: a bonus is paid for a Post if any of its Readings up to the counting day reached its target; pay per 1,000 views is paid on the views in the Post’s Reading taken on the counting day, in whole cents rounded down, up to its maximum. A Video posted on several platforms earns what each of its Posts earns. If your Agreement sets a maximum across all Videos, Videos are paid in the order they are counted until it is used. The most it could cost was reserved when you accepted, so whatever you earn is funded.

6.3Safeguards. A Performance Pay payment is held for a person at Canvas UGC Marketplace to check, and you and the Brand are told why, if your Post gets at least 10 times your usual views on that platform and at least 10,000 views, has likes and comments under 0.2% of its views once it has 5,000 views, gains at least 50% of its final views (and at least 5,000) between two Readings after its first two days, or was taken down before its views were counted. The money stays reserved while it is held. The person pays it or declines it and tells both sides why. A safeguard never refuses a payment on its own, and Guaranteed Pay is never held this way.

6.4View Goals. A View Goal is the views the Brand hopes each Post, or all of a platform’s Posts together, reach. You and the Brand are told when it is reached. It does not change your pay.

6.5Reuse Payments. If the Brand asks to reuse an approved Video and you accept within 7 days, the reuse price in your Agreement is paid to you for that Video. Declining has no effect on your pay or your record.

6.6Payouts. What you are owed is grouped every Friday into one batch, released once it reaches US $25 or once the oldest amount has waited 28 days, and sent to your Stripe Connect account once it has payouts enabled. A batch that cannot be sent because your Stripe account is not ready is sent as soon as it is. The Platform Fee is charged to the Brand on top of your pay and is not deducted from it. Separately, on every Agreement made on or after October 20, 2026 we take a Creator Fee from each amount you are paid under it, including Performance Pay and Reuse Payments: 20%, then 15% once the creator has been paid $2,500 in total, then 10% from $10,000, where the total counts everything you have been paid through the Service before the Creator Fee. The rate is fixed on each Offer when it is made and the Offer shows your pay, the Creator Fee and what you receive before you accept. An Agreement or Offer made before that date carries no Creator Fee.

6.7Funds Come From the Agreement. You are paid by Stripe on our instruction from the money reserved for your Agreement. We do not guarantee, advance or underwrite any payment beyond that. Payment is conditional on your account being in good standing and on the Video not having been found in breach.

6.8No Other Compensation. The Guaranteed Pay, any Performance Pay and any accepted reuse payment are your entire compensation under an Agreement. There is no payment for applications, for Videos that are rejected and not overturned, for days the Brand closes after they were missed, or for expenses.

7.How Posts Are Measured

7.1Readings. With your permission, we read each delivered Post’s views, likes, comments and shares directly from the platform, by the Post’s own id, several times in its first two days and then daily for at least 30 days, and always on a Performance Pay or View Goal day. Every Reading is kept with the Agreement, and you and the Brand see the same figures. You do not report views yourself.

7.2The Platform’s Count Governs. The count is the platform’s own: TikTok’s video views or Instagram’s views. We do not adjust it, and we cannot tell whether views were obtained genuinely. If a platform removes views, restricts a Post, or later corrects its data, a payment already settled is not reopened except under Section 8.

7.3When a Reading Cannot Be Taken. If the Post or your connection is unavailable on a counting day, we wait up to 7 days for a Reading. After that, pay per 1,000 views settles on the latest Reading we have, and a bonus whose target no Reading reached is not paid. Keep your account connected until every counting day has passed.

8.Inflated or Falsified Metrics

Buying, botting, podding or otherwise artificially inflating views or engagement on a Post delivered under an Agreement; submitting a link, file or account that is false or not yours; or altering any evidence, is a material breach. On such a breach we may: decline Performance Pay for the affected Posts; reject or reverse the affected Videos; withhold unpaid amounts connected to the breach; reverse and recover any amount already paid that the breach produced, including by set-off, by repayment demand or through Stripe; terminate your account permanently; and report the conduct to the Brand, the platforms, payment providers and law enforcement.

9.Ownership and Reuse

9.1You Own Your Videos. Unless your Agreement says otherwise under Section 9.1a, you keep the copyright and every other right in every video you make. Publishing a Post gives the Brand the organic performance of that Post on the platform, and an uploaded Video gives the Brand the use described in your Agreement, and nothing more: the Brand may not re-upload, edit, whitelist, boost as an ad or otherwise reuse your video unless you accept a Reuse Request for it.

9.1aOwnership You Agree to Pass. An Agreement you accept may instead give the Brand an exclusive license to each Video for the uses, period and region it states, during which you keep ownership but license that Video to no one else; or it may provide that you assign the copyright in each Video to the Brand. Either passes only for a Video that is approved and paid, when its pay moves, and covers only new Videos made for that Agreement, never your earlier work, your accounts or your likeness beyond that Video. You warrant that you hold every right needed to pass it, including music cleared for the Brand’s use. Section 9.3 does not apply to those Videos.

9.2License to Us. You grant us the license in Section 7.3 of the Terms so we can operate the Service, show your work, links and Readings to the Brand, and measure performance. We will not use your videos in our own advertising without your separate written consent.

9.3Reuse Requests. After a Video is approved, the Brand may ask to reuse it on the reuse terms in your Agreement. If you accept and the payment is made, you grant the Brand a non-exclusive permission to use that one video for its own marketing, limited to the allowed uses (organic, paid advertising or both), the duration and the region in your Agreement. You keep ownership. The permission prohibits resale, sublicensing and transfer, and covers no other video and none of your earlier work.

9.4Warranty for Reused Videos. When you accept a Reuse Request you warrant that you hold every right needed to grant it, including music cleared for the allowed uses (platform personal-use libraries usually are not cleared for advertising), and that its use within the permission will not infringe anyone’s rights.

10.Keeping Posts Live

You agree not to delete, archive, make private or materially edit a delivered Post, and to keep the account it is on connected to the Service, for 30 days after it went live or until its last Performance Pay or View Goal day has passed, whichever is later, except where the Post is rejected, where the law or a platform requires removal, or where you have a genuine safety concern (tell us first). A Post taken down before its views are counted may have its Performance Pay held for a person to decide. After that period you may do as you wish with the Post, subject to any reuse permission you have granted.

11.Confidentiality

Campaign briefs, unreleased product information, rates, Brand contacts and anything a Brand marks confidential are the Brand’s confidential information. Use it only to perform the Agreement, do not share it, and do not publish content about it beyond the agreed Videos. This survives for three years after the Agreement ends, or indefinitely for trade secrets.

12.Conduct and Non-Circumvention

Do not contract with, invoice or accept payment from a Brand you met through the Service for work on that Brand’s products outside the Service for twelve months after your last Agreement together.
Do not disparage a Brand, its product or us in connection with an Agreement; honest, disclosed opinions in your content are not disparagement.
Do not contact a Brand’s customers, staff or partners about an Agreement except through the Service.
Do not apply to a Campaign from more than one account, or on behalf of another person.
Follow the Acceptable Use rules in Section 8 of the Terms.

13.Term and Termination

13.1Term. This Agreement starts when you accept it and continues until your account is closed.

13.2Leaving an Agreement. You may ask to cancel an Agreement with a reason under Section 3.1; it is cancelled if the Brand accepts or does not answer in time. Unapproved Videos follow Section 3.1; approved Videos stay paid and their pending Performance Pay is still settled, provided you keep the Posts live under Section 10. The Brand has no right to use a cancelled, unpaid Video.

13.3Restriction or Closure by Us. We may restrict or close your account at any time, including for breach of this Agreement or platform action against your accounts. Unless that is for the conduct in Section 8 or another material breach, what you are owed is paid in the ordinary batch cycle, including Videos approved and Performance Pay settled afterwards.

13.4Survival. Sections 1.3, 5.3, 6.6, 6.7, 7.2, 8, 9, 10, 11, 12, 13.3, 14 and 15 survive termination.

14.Warranties and Indemnity

You represent and warrant that:

You are at least 18, are legally able to enter this Agreement, and are not barred from working as a contractor in your country;
You own or control every platform account you connect or post from and every element of every video you deliver;
Your content is truthful and no view, like, comment or other metric on a Post you deliver has been artificially inflated;
Your performance under this Agreement does not breach any other agreement you have, including any exclusivity you owe another brand; and
The payout account you connect through Stripe is yours.

The indemnification, release, disclaimer and limitation of liability in Sections 13 to 15 of the Terms apply to this Agreement. In particular you will indemnify us and the Brand for claims arising from your content, your failure to disclose, your breach of a platform’s terms, or inflated or falsified metrics.

15.General

The dispute-resolution and arbitration agreement, governing law, notice, assignment and change provisions of the Terms apply to this Agreement. We may update this Agreement as described in Section 18.1 of the Terms; no change ever alters the terms of an Offer you have already accepted. Campaigns you were contracted to under the Service’s earlier process (concept approval, creator view reports and tiered pay per view) remain governed by the version of this Agreement in force at the time. Your acceptance of this Agreement is recorded with a timestamp and version on your profile.

16.Contact

Email: support@canvasugcmp.com
Mail: Aethos Solutions LLC, 3680 Wilshire Blvd, Ste P04-1212, Los Angeles, CA 90010, United States